Methods and procedures

We use different communication tactics in our quest to trace and find prospective beneficiaries in accordance with the geographic dynamics of South Africa.

• • For the rural community, we contact traditional leaders and community leaders to help find injured employees and their dependents.


• • In the urban areas we contact civic organisations and street committees.


• • We send fliers and pamphlets.


• • Circulate fliers and random at dedicated events and outreach campaigns.


• • Paste posters on the roads and taxi ranks.


• • Employees send medical reports and other valuable information to us by fax or send scanned copies by email where there is IT infrastructure.


• • Where there is no IT infrastructure, we utilise services of our tracers to assist employees in consulting medical doctors and send us information.


• • We also assist with transport costs to and from doctors


• • In certain extremely needy cases, we assist with doctor’s consulting fees.


• • Clients need to enter into a formal agreement with us.